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Review for 1-hour Historic Residential Carriage Tour
United States
Fun tour through the historic section of Charleston. Informative start to a visit to Charleston. I had it planned as our first thing to do which is always the way to go I feel as it gives you a good base to build on. The stories that are told are fun and informative at the same time. A good alternative too for someone who can't walk the city well which that is truly the best way to see Charleston. All the horses are treated very humanely and as we were told spend most of their time in pastures rather than working so that was also nice to know.
Deluxe Mykonos Shore Excursion
Greece
Icons of Rome Discovery from Civitavecchia
Italy
Deluxe Malta Tour including Mdina & Valletta
Malta
Q: Is the Flight Friendly Refund Policy an insurance policy?
A: No, the Flight Friendly Refund Policy is not an insurance policy, it is a unique feature of our cancellation terms that provides an additional benefit for travelers impacted by arrival flight disruptions.
Review for De Palm Island Walk In
Aruba
Food was better than I expected, good drinks. A fun day out, kids loved the waterslides and banana boat
Review for Paradise Cove: Deluxe Luau Package with Front Seating
My clients had a great time.
Q: What circumstances are excluded from the Upgraded Refund Terms?
A: Any circumstance that is not detailed in the Terms & Conditions and cannot be considered an unforeseen and/or emergency circumstance will not be eligible for a refund. We cannot give you a full list of exclusions due to the fact that “emergency circumstances” are considered on a discretionary basis. However, generally “I don’t want to attend/don’t feel like attending” is not a valid reason for a refund.
Q: How do I qualify for a refund through the Flight Friendly Refund Policy?
A: To qualify, follow the steps below: a. For minor flight delays: Your driver will monitor the flight and adjust the pickup time accordingly. b. If your Arrival Flight is canceled or a connecting flight disruption causes you to miss your Arrival Flight and you’re rebooked to arrive the same day as originally scheduled, notify the Operator or Project Expedition. If the new flight cannot be accommodated or you're rebooked on a different date, cancel your transfer before the original pickup time at https://pe.tours/manage. If you do not cancel prior to your transfer’s pickup time, you will not be eligible for a refund. The Flight Friendly Refund Policy does not apply to changes announced before the cancellation deadline. Project Expedition reserves the right to request evidence or proof of your confirmed airline booking, flight itinerary, flight confirmation, flight delay, or flight cancellation. If you are unable to provide this evidence when asked, you may be considered ineligible for a refund through this policy.
Review for New Orleans Ghost And Vampire Tour
What a great tour! We had Katherine as a tour guide. She was amazing. She treated the subject matter factually. That approach made things even spookier than other tours that try to add in theatrics. 10 out of 10. Don’t miss this tour.
Q: How do I apply for a refund with my upgraded terms?
A: Applying for a refund with your upgraded terms is simple and straightforward. Cancel your booking online via the Manage Bookings portal (pe.tours/manage) and then follow the prompts to file a claim. The online refund application form (which can be accessed anytime by visiting refundable.me) will require some basic information about your reason for canceling as well as evidence to document that reason. Once your claim has been validated by our partner, you will receive a 100% refund directly to your bank account. Typically refunds are processed within 72 hours of form submission.
Review for Skip-the-Line Louvre Highlights Tour with Mona Lisa
France
Excellent tour. Guide was knowledgeable and very professional. She kept my children (15) focused and entertained throughout the tour. Felt like we hit many of the main exhibits and received detailed and interesting facts about ll of them. Definitely recommend.
Q: Troubleshooting Declined Credit Card Transactions
A: General troubleshooting tips: - Most error messages regarding declined transactions come directly from the bank, not the Project Expedition system, so the most common cause of declined transactions on our website is due to the client’s bank blocking the payment from going through. Have your client call their bank to authorize the charges. - Make sure to type out the credit card information - copying and pasting into the credit card fields often leads to declined transactions. Troubleshooting zip code errors: - Double-check that the zip code matches the billing address attached to the credit card. - If you have a Canadian postal code, you will need to enter only the 3 digits followed by 00 into the zipcode field. For example, L3Z 1C1 would be formatted as 31100.
Review for Sunset Cruise
We had so much fun on our sunset cruise! Our guide Troy was fantastic! He knew so much about the local area and was good at finding dolphins to chase our wake. The sunset was absolutely breathtaking!!! Thanks again for everything Troy!
Review for London Windsor Castle, Bath and Stonehenge Tour
England
We had a great time on this tour! Our tour guide was phenomenal and very knowledgeable.
Icons of Paris Tour from Le Havre
Private Tour: Giza Pramids, Sphinx, Egyptian Museum, Camel Ride & Lunch
Egypt
Q: What types of transfers are eligible for the Flight Friendly Refund Policy?
A: Transfers that pick up from an airport are eligible for the Flight Friendly Refund Policy when there is a last minute flight disruption that occurs *after* the cancellation deadline (flight changes in advance of the cancellation deadline do not qualify as you can cancel for a full refund if you cannot modify your booking). A refund can only be approved if the booking is cancelled via the manage bookings page and there is a valid flight disruption.
Q: When is the deadline to be eligible for Flight Friendly Refund Policy?
A: Your transfer must be cancelled before the original scheduled pickup time. If you do not cancel your transfer, we cannot review the booking for a refund via the Flight Friendly Refund Terms.
Q: How do Upgraded Refund Terms differ from the Flight Friendly Refund Policy?
A: The Upgraded Refund Terms provide for a refund for many more reasons than just flight disruptions. Filing a claim via the Upgraded Refund Terms policy also protects the travel advisor commission (if relevant) while a refund through Flight Friendly Refund Policy does not.
Review for Savannah Nighttime Ghosts & Gravestones Tour
It was a very interesting tour. The Guide was in costume and she was very into the ghost lore in Savannah. I would recommend the tour
Review for Private Hanoi Highlights Of The City
Vietnam
My clients loved their experience!
Review for Private Sunset Cruise Tour
French Polynesia
This was the best excursion we had on our trip!
Deluxe Bruges Tour including Canal Cruise
Belgium
Luxor West Bank: Valley of The Kings, Hatshepsut Temple & Colossi of Memnon
Review for Charleston History Walking Tour
Wow! The tour we took with Dennis was phenomenal. 2 hours of fabulous history told in an engaging manner. He was super knowledgeable and it was obvious he has a love of history so there were tons of factoids that came along with a walk through the historic districts of Charleston. It was raining pretty steadily but not a one of us from this tour decided not to continue and I feel that was a testament to him. A walking tour is a great way to get the lay of the land so to speak and we learned so much of the ups and downs of Charleston along the way. He stopped in some of the places I had stopped in on earlier visits to the city but there were many I had not and for my two friends who were new to the city, it really was an outstanding experience. The walking end of it was not strenuous, even our friend that was recuperating from a fall was perfectly capable of doing the tour and there were some times there were options to sit down. If you want to get an engaging history of this beautiful city, I highly recommend taking this tour.
Q: What happens if my circumstance is not included in the list of covered events?
A: If you feel your circumstance is “unforeseen” and/or an “emergency” but you cannot find it in the list of qualifying events, then we recommend you still apply via the online application form. The circumstance will be considered by our partner’s consumer-centric refund team. If it is found that your situation is not classified as an emergency or unforeseen, your refund application will likely be denied.
Review for Lucky Lady Deluxe - Na Pali Sunset Catamaran Tour
Wonderful time! Would definitely book again with this company! Perfect weather. Staff first class✨ Saw a very large pod of dolphins and a few whale sightings, beautiful sunsets, waterfalls .. rainbows. Just gorgeous out on the 5 hour cruise
Q: Can I add Upgraded Refund Terms after I have made my booking?
A: No, unfortunately if you would like to purchase Upgraded Refund Terms, you must do so on the checkout screen at the time of purchase. It is not possible to add the upgrade to your booking retroactively.
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